by Emily Binder | Aug 10, 2017 | Technology
This Fourth of July, I had a memorable WTF moment with one of the rudest people I’ve ever met. What makes it noteworthy is that many consider his behavior normal. I tell the story in this interview with StandFor: Technology as an Escape Mechanism Excerpt:...
by Emily Binder | Jul 11, 2017 | Psychology, Technology
Phubbing = phone snubbing. It happens when we ignore the people around us because we’re paying attention to technology. Phubbing wrecks relationships. I’ve been concerned about this for years, as you know if you’ve listened to my podcast or read my...
by Emily Binder | Dec 18, 2014 | Marketing
In the last 1-2 years we’ve seen a trend of complimenting brands who are “rocking” Snapchat and other relatively new one-to-one social messaging apps. (I prefer Allison Steele’s term: attention deficit content creation platforms.) After 5-10...
by Emily Binder | Dec 14, 2012 | Social Media, Technology, Tips and Advice
Social etiquette is becoming murkier everyday. Half of all adult Americans now own either a smartphone or tablet, and one-third use their mobile devices to view news stories and video clips at least weekly. -Half of U.S. adults own a smartphone or tablet, 2012 Pew...
by Emily Binder | Jun 9, 2011 | Marketing
Whoever runs marketing at Alamo Drafthouse cinema in Austin, TX is a CRM rockstar. This video is fantastic: Listen to a real recording of one angry customer’s voicemail left for Alamo. It’s a Twitter complaint on private steroids. (Well, it’s not...
