by Emily Binder | Dec 29, 2021 | Book Reviews, Featured Reviews, Psychology
You will derive many benefits both personally and professionally from Nonviolent Communication. Microsoft CEO Satya Nadella believes in this book so strongly that when he was named CEO, among his first actions was to hand it out to every one of the company’s...
by Emily Binder | Feb 28, 2017 | Book Reviews, Ergonomics, Health, Technology
I’m reading Ready Player One, Ernest Cline’s dystopian future sci-fi novel that’s chock full of awesome ’80s culture. It’s a fun read, accurately called a “nerdgasm” by John Scalzi. Brief synopsis: In 2044, an energy crisis...
by Emily Binder | Apr 6, 2016 | Featured Tips and Advice, Marketing, Tutorials
Here are five helpful resources about UX (user experience) design and copywriting. These are a great place for a beginner to start. If you’re already in marketing, you’re probably less of a beginner than you may think, if you’ve been paying...
by Emily Binder | Jul 29, 2013 | Book Reviews, Marketing
Steve Curtin’s Delight Your Customers: 7 Simple Ways to Raise Your Customer Service from Ordinary to Extraordinary is about taking customer service from ordinary to extraordinary. The emphasis is on employees’ understanding of the difference between...
